Safe Shelter

If you are experiencing abuse, call or text us to see if a shelter stay is the right option for you.

Shelter services are available free of charge to women with or without children who are 16 years or older. During your stay with us, you can work with our counsellors to deal with the emotional, psychological and practical impacts of abuse. Here, you will feel safe and empowered to figure out what to do next for you and your family.

All of our shelter beds are now located on McLeod Rd in Niagara Falls. Please call our support line to learn more.

Quick facts about our shelters

~   Our shelter is a secure building

~   Confidentiality: Your information will be private and not shared with other agencies unless you give your written permission. You will be asked to honour the privacy of other residents.

~   You can cook your own food (food is provided) and do your own laundry.

~   The length of your stay will be determined by your needs and the availability of housing

~   You can work with our counsellors, Child and Youth Intervention Advocates, Transitional and Housing Support Advocate and Family Court Support Worker/Legal Advocate while you are here

~ Our shelter has safe outdoor spaces

~   Staying in shelter will not affect the custody of your children

~   We can provide you with toiletries and other essential items if you need them

~   Both male and female children can stay in the shelter with their mother/guardian

~   We can provide a taxi to the shelter if you do not have transportation

~   While in shelter, you can work with Birchway Niagara staff to develop a plan to live safely & free from abuse. We can also connect you with resources that can help you to make a fresh start.

* indicates required