Call or text our 24-hour confidential support line if you need to talk to someone about the abuse you are experiencing. Whether need help for yourself or a loved one, our trained counsellors are here to help. We will listen and help you figure out your options, which may include safety planning, a shelter stay or meeting with our staff at our shelter in Niagara Falls or at one of our satellite sites in Welland, Port Colborne or Fort Erie.